Shipping policy

📦 K-iGlasses : International Shipping Policy

At K-iGlasses, we are committed to delivering high-quality prescription eyewear with full transparency. All our products are crafted and shipped directly from our specialized optical lab in South Korea to ensure the highest standards of precision and quality.

🌍 Delivery Destinations

K-iGlasses proudly ships internationally to Australia, New Zealand, and other global regions.

🛠️ Processing & Delivery Timeline

Our delivery process consists of professional prescription verification, precision manufacturing, and international express shipping.

  • Prescription Review & Confirmation: 1–2 business days

  • Production Time (Custom Lens Crafting): 1–2 business days

  • Delivery Time:

    • 🇦🇺 Australia: 5–7 business days

    • 🇳🇿 New Zealand: 6–8 business days

    • 🌐 Other countries: 5–15 business days depending on the region

  • Total Turnaround Time: Typically 6–9 business days from order confirmation.

🚚 Shipping Methods & Fees

We utilize Korea Post EMS (International Express Service) to provide reliable delivery with real-time tracking.

  • Special Offer: 50% Off Shipping to AU & NZ

    • 🇦🇺 Australia: AUD 13.25 (Regular: AUD 26.50)

    • 🇳🇿 New Zealand: AUD 13.45 (Regular: AUD 26.90)

  • Other regions: Calculated at checkout based on destination.

📌 Important Notes

  • Tracking: A tracking number will be provided via email immediately after your order is dispatched.

  • Customs & Duties: Customers are responsible for any customs duties or import taxes in their respective countries. Most orders to Australia under AUD 1,000 are typically duty-free, but please verify with your local regulations.

  • Delays: Potential delays may occur due to customs clearance or local quarantine procedures (especially in New Zealand).

📞 Contact & Business Information

If you have any questions regarding your shipment, please contact our support team. We aim for 100% transparency in all our operations.

  • Brand Name: K-iGlasses

  • Legal Company Name: A+ Market

  • Business Registration Number: 781-28-01887

  • Representative: Choi Young-ran

  • Address: 1936 Buheung-ro, #405, Daon Plaza, Yangju-si Gyeonggi-do 11492, Republic of Korea

  • Phone: +82 10-2695-7412

  • Customer Support Email: support@k-iglasses.com